Shipping Policy

Effective Date: February 20, 2025

At CHICCITE, we strive to deliver your products in a timely and efficient manner. Our Shipping Policy outlines the details regarding shipping methods, delivery times, and related charges. Please review the information below for a clear understanding of our shipping practices.

1. Shipping Methods and Delivery Times

We offer a variety of shipping options to ensure that your order reaches you as quickly as possible. The shipping methods available at checkout depend on your location. Delivery times are estimates and may vary based on the shipping carrier, weather, and unforeseen delays.

  • Standard Shipping: Estimated delivery within 5-7 business days
  • Expedited Shipping: Estimated delivery within 2-3 business days
  • Express Shipping: Estimated delivery within 1-2 business days (for urgent orders)

Please note that all orders are processed during business hours (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Fees

Shipping charges are calculated at checkout based on the weight of your order, the shipping method selected, and the destination address. You will be able to view the total shipping cost before confirming your order.

  • Free Shipping: We offer free standard shipping on orders over $50 (within the continental U.S.). Free shipping is automatically applied at checkout for eligible orders.

3. Order Processing

Once you place an order, we will process it as quickly as possible. Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, along with a tracking number so you can monitor the progress of your delivery.

4. Shipping to P.O. Boxes

We can ship to P.O. Boxes within the United States, but certain carriers may not be available for P.O. Box addresses. Please be sure to provide a complete and accurate shipping address to avoid any delays.

5. International Shipping

Currently, CHICCITE only ships to the United States. We do not offer international shipping at this time. Please check back for updates regarding international availability in the future.

6. Shipping Delays

While we strive to meet estimated delivery times, certain factors may lead to delays, including but not limited to:

  • Severe weather conditions
  • Holidays
  • Shipping carrier delays
  • International customs processing (if applicable)

We are not responsible for delays caused by shipping carriers or customs clearance.

7. Address Accuracy

To ensure prompt delivery, please provide accurate and complete shipping details, including your street address, city, state, and zip code. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.

8. Lost or Damaged Items

In the unlikely event that your order is lost or damaged in transit, please contact our customer service team immediately at info@chiccite.com or call (614) 871-2555. We will work with the carrier to resolve the issue and ensure your order is replaced or refunded.

9. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number to follow your order’s progress through the shipping carrier’s website. If you have trouble tracking your package, feel free to contact our customer service team for assistance.

10. Customer Support

If you have any questions about our shipping options or need assistance with your order, please don’t hesitate to reach out:

We’re committed to delivering your products quickly and securely, and we appreciate your business. Thank you for shopping with CHICCITE!